Privacy Policy

1. Inspection Scope

All inspections are carried out in accordance with Australian Standards:

• Full name
• Contact details (email address, phone number, address)
• Property inspection details
• Payment information

2. How We Collect Information

We collect information directly from you when you:

• Complete a booking or enquiry form
• Contact us via phone or email
• Make a payment through our website

3. How We Use Your Information

Your information is used to:

• Schedule and manage inspections
• Provide quotes and issue reports
• Communicate with you about your booking
• Process payments
• Invoice our services

We will not sell or disclose your personal information to third parties unless required by law or necessary to provide our services (e.g. sharing reports with your nominated agent or conveyancer).

4. Storage & Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Your data is stored securely and only accessed by authorised personnel.

5. Cookies & Website Analytics

Our website may use cookies or third-party tools (e.g. Google Analytics) to improve functionality and user experience. This data is anonymised and not linked to personally identifiable information.

6. Access to Your Information

You may request access to the personal information we hold about you, or request corrections, by contacting us at:
admin@coastalinspections.com.au

7. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:
Coastal Inspections
Email: admin@coastalinspections.com.au
Phone: 0423 859 977